Telephone System Maintenance
360 Solutions are your single point of contact for an outstanding end-to-end communications service experience in your telephone system maintenance.
We are an energetic communication consultancy presenting a complete portfolio of communication solutions that extend far beyond standard telephone system maintenance, hardware and support.
Our aspiration is to serve our clients as primary counsellors on overall communications performance. We can't do this without striving for maximum impact in all our interactions.
As a firm, and as individuals, we are driven to be the best, to develop unrivalled knowledge and to convey that knowledge to every client, every time. It should be no surprise that serving clients is at the core of our mission. But we also hope we're creating a place where talented people want to work. The way we articulate our mission and values reflect these dual ambitions.
At 360 Solutions, we are passionate about communications that means you can place your trust in us to ensure that you are armed with the best possible knowledge set to make our clients' organisations more efficient.
From technology optimisation services for planning, configuring and managing complex IP telephony environments, through to rapid deployment services of non-geographic numbers our sole aim is to dramatically improve your customer service levels.
While clients are drawn by our independent technical expertise, our real value lies in our capacity to use that knowledge to produce real business benefits. By integrating our expertise with the resources, tools and operational capabilities from our own business partners, we are developing solutions that exceed our clients' needs in record time. We aim to become the preferred communications partner for businesses that wish to outsource part or all of their communication requirements.
Independent Communication Consultancy at no cost!
With the dedicated impact driven expertise of our 360 Solutions consultants and the ability to tailor your requirements to the best possible communications environment, we can ease and simplify technology transitions, prove your proposed comms solution and return on investment before deployment.
We offer an unparalleled choice, from IP platforms to networking, contact centre management and carrier options. We source and acquire the best products for our customers, thereby reducing your procurement costs.
360 Solutions is completely independent of suppliers. Our consultants give unbiased objective advice, regardless of whether the equipment has been originally purchased through 360 Solutions or not.
The rate of technology changes and their impact will probably never cease to surprise.
At 360 Solutions, innovation means utilizing new technologies to remove structural bottlenecks and limitations, thereby improving the service level and cost efficiency and obtaining sustainable competitive advantage for our clients. Our Consultants help clients select the right ideas and technology solutions to realize their business strategy.
Want better value from your system maintainer?
Your communication platforms are arguably your most important business application. Therefore, nearly is not good enough as far as communications is concerned.
On the occasions where problems arise, you require a fast response and in such circumstances the call to the supporting maintainer can be seen as the business equivalent to a 999 call.
It is therefore absolutely vital that you are able to review whether your existing maintainer is actually providing you with the high level of customer service and speed of response that your organisation needs.
Many UK businesses simply stick with their existing maintainer and their laissez faire approach to service because they installed the system originally without exploring the other options.
Far too many uk companies are paying over the odds for a sub-standard maintenance service. However there is no reason why you should tolerate this for a day longer than your current contract dictates.